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Privacy Policy

A legal disclaimer

Effective Date: 6/29/2025

1. Introduction

Smart Swing AI is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable laws such as the General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA), and U.S. PII regulations.

2. Information We Collect

We collect the following types of data:

  • Personal Information (PII): Name, age, gender, email address, and contact details.

  • Health and Performance Data: Physical activity, swing metrics, movement tracking, and related video/audio recordings submitted voluntarily.

  • Device Data: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, features used, and duration of interactions on our platform.

 

3. How We Use Your Information

We use your data to:

  • Provide personalized AI-driven performance analysis.

  • Improve training insights and recommendations.

  • Manage user accounts and provide customer support.

  • Comply with legal obligations and regulatory requirements.

  • Enhance platform functionality and user experience.

 

4. Legal Bases for Processing (GDPR Compliance)

We process your data under the following legal grounds:

  • Consent: You have given clear consent for us to process your data.

  • Contractual necessity: Processing is necessary for our service delivery.

  • Legal obligation: For regulatory compliance.

  • Legitimate interest: To improve services and protect the integrity of our platform.

 

5. Data Sharing and Third-Party Access

We do not sell your data. We only share your information with:

  • Cloud storage and analytics providers under strict confidentiality agreements.

  • Authorized coaches (with your consent) to assist in training.

  • Regulators or authorities where legally required.

All third parties must comply with HIPAA safeguards and GDPR processor requirements.

 

6. Minors’ Data

We collect data from users under 18 only with verifiable parental or guardian consent. We follow COPPA (Children’s Online Privacy Protection Act) and GDPR rules regarding children’s data processing.

 

7. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access, correct, or delete your data.

  • Withdraw consent at any time.

  • Restrict or object to processing.

  • Data portability (request data transfer to another service).

  • File a complaint with a supervisory authority.

 

8. HIPAA Compliance

If any data collected is classified as Protected Health Information (PHI), Smart Swing AI implements administrative, physical, and technical safeguards required by HIPAA:

  • Data encryption at rest and in transit.

  • Access controls and user authentication.

  • Audit logs and breach notification procedures.

 

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated or as required by law. You may request deletion at any time by contacting us.

 

10. Data Security

We employ industry-standard security measures including:

  • SSL encryption

  • Regular vulnerability scans

  • Role-based access controls

  • Security audits

 

11. International Data Transfers

If you access Smart Swing AI from outside the U.S., your data may be transferred to servers located in the U.S. We ensure appropriate safeguards are in place for international transfers under GDPR guidelines.

 

12. Contact Information

For privacy-related inquiries, please contact:

Smart Swing AI – Privacy Officer
Email: privacy@smartswingai.com

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